Blog

DNC Requests: No Means No

Call Center Agent

The Federal Trade Commission (FTC) recently settled a telemarketing enforcement action that it brought against Americall Group, Inc., based on allegations that the Illinois telemarketing firm interfered with the right of consumers to be placed on companies’ internal do-not-call lists, and that it disguised its identity on caller ID. Americall, a telemarketer specializing in calls more…

, , , , ,

FTC Crackdown Illustrates the Importance of TSR Compliance

Ringing Phone

Two recent enforcement actions against so-called “robocallers” illustrate the vital importance of compliance with FTC regulations governing the use of recorded voice messaging in marketing campaigns. The actions are part of the Commission’s ongoing efforts to crack down on illegal pre-recorded voice messaging.

, , , , ,

Alert: Sleep Aids May Make You Drowsy.

bigstock_Wooden_Gavel_And_Old_Law_Books_3027872

A California court recently ruled that a manufacturer’s alleged failure to disclose that a sleep aid may make you drowsy is insufficient grounds for class action.

, ,

Marketing to Children: Smart but Sleazy

Cute Kid Crying

There is no doubt that the proliferation of computers, iPads, cell phones, and the Internet has created an amazingly complex and constantly evolving marketing ecosystem that is transforming how business is done.

, ,

The End of Cramming?

bigstock_Mobile_Phone_And_Dollar_Bank_N_2543038

Cramming is the practice of placing unauthorized, misleading or deceptive charges on a consumer’s telephone bill. Crammers rely on the bewildering complexity of phone bills to trick consumers into paying for services they did not authorize or receive.

, ,