5 Key Provisions for Website Privacy Policies

Most Internet-based businesses collect user data.  Some data elements are deliberately collected to identify a specific a user (name, address, contact information, etc.), while others are not (IP address, browser type, search term, to name a few).  The collection and use of personally identifiable information (“PII”) raises numerous privacy issues, which, over the course of […]

Online Non-disparagement Clauses Targeted by the FTC

The Federal Trade Commission recently filed a complaint against Roca Labs, Inc. and related entities and individuals alleging various violations of the FTC Act, including the use of non-disparagement provisions in its website Terms and Conditions, which was intended to prevent Roca’s customers from sharing their negative experiences with it’s products. The FTC considers the aggressive use of […]

California Law Prohibits Non-Disparagement Clauses in Consumer Contracts

A previous post discussed the growing popularity of non-disparagement clauses in website terms & conditions statements, which companies are starting to use to limit the posting of negative online reviews.   Although negative reviews can severely affect a company’s bottom line, California has now enacted a blanket prohibition against non-disparagement clauses in California consumer contracts. On September 9, 2014, […]

Is Your Website ADA Compliant?

Most companies with 15 or more employees that are open to the public are (or should be) familiar with the Americans with Disabilities Act (ADA), which requires such companies to provide wheelchair ramps, special door knobs, and wheelchair accessible bathroom stalls.  However, relatively few companies realize that their websites are also subject to ADA requirements, and […]