Does the TCPA Prohibit Recorded Calls That Don’t Include a Sales Pitch?

As detailed in innumerable posts on this blog, the Telephone Consumer Protection Act of 1991 (TCPA) prohibits “any telephone call to any residential telephone line using an artificial or prerecorded voice to deliver a message without the prior express consent of the called party.”  There are several exceptions to this general prohibition, and one of […]

The FTC Robocall Challenge: Innovative, but Ultimately Ineffective

On Thursday, October 18th, the Federal Trade Commission (FTC) held a “Robocall Summit” to address the issue of illegal robocalls.  The summit consisted of several panel discussions that discussed the history and legal framework of automated voice messages, and the technical challenges of combatting their illegal use.  The summit was attended by telecommunications professionals, attorneys, […]

Good News (finally) for Outbound Telemarketers

In three separate cases filed under the Telephone Consumer Protection Act (TCPA), one federal appeals court and two district courts recently held that companies that use autodialing equipment to contact consumers who reach someone other than the intended recipient of the call can nevertheless rely on the TCPA’s statutory exemptions to the general prohibition against […]